Terms of service
Welcome to Bina Shoe. These Terms of Service govern your use of our website and the purchase of products through our online store.
By accessing or using our website, you agree to comply with these terms. Please read them carefully before placing an order.
1. General Information
Bina Shoe operates an online retail store offering footwear and related products to customers.
We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will become effective when published on this page.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, prices, sizes, colours, and other information displayed on our website are accurate.
However, colours may appear slightly different depending on your device or screen settings.
Product availability may change without notice. If a product becomes unavailable after an order has been placed, we will contact you and provide an appropriate resolution.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
We reserve the right to refuse or cancel an order where appropriate, including where:
- Product information or pricing contains an obvious error
- The product is unavailable
- We suspect fraudulent or unauthorised activity
- Incorrect customer or delivery information has been provided
- We are unable to fulfil the order for reasons beyond our reasonable control
If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.
4. Prices and Payments
All prices displayed on our website are shown at the time of purchase.
Payment must be successfully completed before an order can be processed and dispatched.
We reserve the right to correct pricing errors and update product prices at any time. Such changes will not affect orders that have already been confirmed, except where an obvious pricing error requires cancellation.
5. Shipping and Delivery
Orders are generally processed within 2–3 business days after confirmation.
After dispatch, delivery typically takes 7–10 business days.
Delivery timeframes are estimates and may vary because of circumstances outside our reasonable control.
Please refer to our Shipping Policy for additional information.
6. Returns and Refunds
Eligible products may be returned within 30 days of delivery, subject to our Return and Refund Policy.
Returned products must meet the applicable return conditions.
Approved refunds are normally processed within 6–7 business days after the returned item has been received and inspected.
Please refer to our Return and Refund Policy for complete details.
7. Customer Responsibilities
When using our website, you agree to provide accurate and complete information when placing an order or creating an account.
You are responsible for ensuring that your delivery address, email address, and contact information are correct.
You must not use our website for unlawful, fraudulent, abusive, or unauthorised purposes.
8. Intellectual Property
All content appearing on the Bina Shoe website, including text, images, graphics, logos, product information, and other materials, is protected by applicable intellectual property laws unless otherwise stated.
You may not reproduce, distribute, modify, or use our website content for commercial purposes without appropriate permission.
9. Third-Party Services
Our website may use third-party services such as payment providers, delivery companies, analytics services, or other technology providers.
These third parties may have their own terms and privacy policies, and their services may be subject to those terms.
10. Limitation of Liability
We will take reasonable steps to provide accurate information and reliable services through our website.
However, we are not responsible for delays, interruptions, or circumstances caused by events outside our reasonable control.
Nothing in these Terms of Service excludes or limits any liability or consumer rights that cannot legally be excluded or limited under applicable law.
11. Governing Law
These Terms of Service are governed by the laws applicable in the United Kingdom.
Nothing in these terms affects any statutory rights you may have as a consumer.
12. Contact Us
If you have any questions about these Terms of Service, please contact us:
Bina Shoe
10 Marchwood Rd
Sheffield S6 5LD
United Kingdom
Phone: +44 161 345 2761
Email: info@binashoe.co.uk